Help, powerpass Vern

So ive completed the north Vern quests an the mail for the power pass was sent to me but it didn’t have the power pass in it, an it didn’t have the option to accept it either

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Hello Reaps,

Welcome to the Lost Ark Forums.

I really appreciate you’re communicating to us about this issue.

Please, make sure all Lost Ark’s files are working properly with a Steam Integrity check files:

After you run the Steam integrity check files, re-launch Lost Ark.

If the problem persist with your power pass, please refer to:

Once more I’m sorry for the inconveniences this may cause. :man_mage: