Help the skill tree transfer doesn't appear

After the new update that came with the updated tripod sistem the skill tree transfer doesn’t show up but anymore, but i can still use the other option at the npc, is it due to a new quest that i haven’t done? i tryed looking if other ppl had my problem but with no success.

Welcome to the Lost Ark forum community, Parcivalle.

What is your character name and server name?

my character name is Komine and the server is Armen in euc, i also have four more characters and i have the same problem in all of them

Thanks a bunch for this information! I’ll get this over to the development team.