High latency in game

In the last hour, I’ve been experiencing extreme latency. Lagging from 300ms ping to 4000ms ping. Is there a fix to this? I checked my internet router, files, and etc but have no idea what’s causing this unstable ping.

Hello @straight.shot,

Welcome back to the Lost Ark forum, I’m really glad to see you are here at the forums and hope you can enjoy your time here and at the game as well!

Regarding your concern I can recommend you to check the following link with some steps you can help you solve your issue:

If you tried them already or you do and they don’t work I can recommend you to reach us via chat using the following link: Contact Us | Amazon Games to create a support ticket and review your case deeply.

Please make sure to have the DxDiag ready once you reach support, you can pull it following this steps:

DxDiag report:

  • Go to Windows Start search bar and type dxdiag.
  • Click on dxdiag.exe.
  • When green progress bar goes away, select Save All Information and save the file to their desktop.

If you need further assistance in any other issue please don’t hesitate in reaching us again!