I was in the middle of the x3 cube when there was the hotfix, can I retrieve the tickets?
Thank you for reaching us out.
I do apologize but we are not able to grant you a ticket if you unfortunately got kicked out. I’m sorry for all type of inconveniences and problems this issue ma caused you without mention the bad experience you have gone through.
Live Support cannot restore your passage either.
I hope this information granted has been provided you gives a great and helpful insight.
you guys always tell people you can’t do anything. Did you think for a moment how many people were in either a hardmode dungeon or abyssal dungeon besides a chaos dungeon or Cube or Boss Rush and possibly lost their run because of something completely out of their control.
The least you guys can do is understand this, and work out a way you CAN help. To compensate those who got affected like this in some way!