i have a quick Guide for all people that didn’t get or stuck at getting the Power Pass.
After you got Level 50 you need to head to “Nord Vern” and after this you need to start the World Quest “Elayn’s request”.
After you did the Quest and didn’t recieved the Pass, thats normal because you need to complete the other World Quest “Afterimages of the Rift” after that. Keep following the Quest until you get to the Quest Elayn’s Gift.
And after this you get the Powerpass. PS i had the Same Problem. xD