I am stuck Haiger's Manor

Pls help me. My character stuck in loading screen. (Haiger’s Manor)
I sent a Support Request. Nobody cared.

Character: Mustachedd
Server: Sirius
Region: Europe

Hello @Mustachedd,

Thank you for taking the time to reach out to us, I’m so sorry to hear that you are stuck on Haiger’s Manor.

We understand the issue that all of you are experiencing and we are aware of it, if you are stuck and can’t seem to recover from the loading screen please reach out the Support team via web ticket and we will work to unstuck your character manually, please be patient while we work on solving this issue.

Further updates will be given in this post only: [Notice] Haiger's Manor and Rielvarr Ruins endless loading screens

See you in Arkesia! :mage:

When is it going to be fixed? we can’t access Valtan with this bug…

First E-mail

I have sent you the information you requested and the result is …