I can't do the Abyssal Dungeon quest

I am still in the mission of Abyssal Dungeon, and then the game is shut down for maintenance. After the maintenance, I log in to the game and open the Abyssal Dungeon interface again. I cannot continue the mission. I hope the official team can solve this problem.

Character: Athenar
Server: US West - Valtan
Abyssal Dungeon: Hildebrandt Palace

Same issue for me, was inside abyssal dungeon Hildebrand palace on last stage when the restart hit. Did not finish the dungeon. Weekly entry count exceeded now. Please fix it.
My server is Kadan
IGN Neofirox

same issue for me, i was doing abyssal dungeon Hildebrand palace on third boss stage when the server restart came. Didn’t complete the dungeon Weekly entry count exceeded
Server: Zinnervale
Player name: Solidvu

Hi we had same issue two days ago we got automatically a pass in post to get one more try this week. Maybe it will come with delay. If not i guess the smilegate support is overloaded right now so not sure if you get an answer before reset.

Hello adventures

Thank you very much for bringing your current issue to our attention and I do apologize about the unexpected experience you had within your play-through.

Here’s an official communication about your current issue:

I’m sorry for all type of inconveniences and problems this issue may caused you without mention the bad experience you have gone through trying to run or play the game.

Patience is a virtue, regards,

:spades: JWarlock :diamond_shape_with_a_dot_inside:

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