I cant login with my main after update

After the update 21/04/22 i cant login with my character in the game …the game crashes on loading screen i can login normal with my paladin without problem but my mage and wardancer have the same problem IGN: Sourfly (mage). IGN: wargangster SERVER : eu Central calvasus

Hi @Onedream Welcome to the Forum! :lion:

I hope you’re doing great today and I’m sorry that you experience this issue with your character.

Give me just a few minutes while I work on this. :sparkles:

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Game also crashes when people load into guardian raids, chaos dungeons and abyss dungeons

@Onedream I moved your characters back to Prideholme! :sparkles:

Please before opening the game let’s check the Steam files and let me know if it works. :man_mage:

Thx my problem solved :smiley:

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You’re more than welcome! :slight_smile:

If you need anything else please let me know! :sparkles:

Safe travels in Arkesia! :world_map: :crossed_swords:

i also cant login with my main sadly can you help me to pls

may main char is Marinchy gunlancer

Hello @naglec ,

Welcome to the forums! :handshake: :sparkles:

I will definitely try to move your character, please help me with the region/server your main is created on?

Also if you are currently in game, I request you to kindly log off while I relocate your character.

Eagerly waiting for your update on this. :slight_smile:

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Central Europe server Mokoko main Marinchy thx you :hugs:

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Thanks for the information :slight_smile:

I have successfully relocated your character , kindly verify the game files and re log in .

I hope this helps! :magic_wand:

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i just tried what you said and im loggin thx you very much keep up the good work :heart:

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