I did not receive my Punika Powerpass

Title. I logged in after reset to find I didn’t have the free Powerpass that was promised claimable anywhere. I am Irate. Please fix or I’m literally out.

Got mine just fine via mail, make sure to log in to a character who has completed Berver’s Friend in Punika.

Thank you kind soul.

Note to devs. Clarity is king. You might want to mention it will only be mailed if you log into a character that has completed the quest. I have a roster of 9 character but only one has done it. Had to log that specific character. I thought I would just get it if the quest had been completed. PEPE