It says weekly entry count exceeded. I can’t enter valtan hm g2.
Server: Mokoko
Char Name: Uothwendre
Hello and welcome to the forums @Uothwendre,
I am sorry to hear about your lost entry and therefore the reward based on getting disconnected during a run but please bear in mind we do not provide re-entry tickets in cases not caused by a verified server crash or outage.
We’ve set up a system that will automatically reissue entries in scenarios caused by a verified server crash or outage within 48 hours. That is to say, if the system did not reissue your entry ticket automatically on this occasion, we will not be able to do so manually. You can read on how we handle these scenarios here.
Hope this helps and see you in Arkesia! 
Literally its a bug look at screenshot 1 you can see i dont complete g2 but when i trying matchmaking it says i cant enter because of bug.
Hello @Uothwendre,
I am sorry to hear of your crash understand what you are stating, however the system considers you having been in the raid as a consumed entry, whether it is completed or not (in this case due to the crash you mention). Unfortunately, the re-entries are only given in the case explained in my previous post.
Hope this clarifies the situation and see you in Arkesia!
They sent me entrance ticket thanks.