Please Help 
I got disconnected during Vykas Hard and didn’t get the re-entry ticket.
NA West Shandi server.
Character Name: Hyutomi
Hi @padresalvi92,
I’m sorry to know you had issues with the game.
At the moment, We don’t have a way to re-grant daily or weekly entries to content manually, nor the rewards. We have a system in place that will re-grant access to activities in-game that have weekly lockout timers, utilize tickets, or consume a daily bonus (Aura of Resonance).
The current system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side; This will not cover local internet issues or other potential causes of disconnects.
More details here: Update to Timed and Ticketed Content Lockouts.
Hope you have a wonderful weekend,
Stay safe.