I got shutter and my game closed

As title sayes i was doing vykas gate 1 and my pc shutter and got dc before the kill and i didnt get reward on first gate and i couldnt rejoin on diff party please can i have my entry ticket ? or what can i do

Hello there @Fleshripped,

I’m sorry to hear about this situation with your Vykas run, I know how frustrating this can be. We have a system that handles this issue, as we are unable to manually grant any re entry tickets.

Please read this post for the full information about this:

A few key points I wish to highlight and the first one is very important in this case:

  1. The system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.

  2. Receiving your replacement weekly entry may not be immediate — delivery could take up to a day, and the appropriate ticket will be delivered to your in-game mailbox when it arrives.

Let me know if you have any other questions!


yea game froze and closed