I have not received the compensation yet

[zznhocsanh]

Please. Check my account. until now ! i still not had this gift.
NAW-Mari
Char: Ninaoo

[Legumi]

Hey @zznhocsanh how’s it going, hope you’re very good!

I’m really sorry for this situation you’re experiencing not receiving the compensation, I sincerely apologize. Hopefully it’ll take within 12 hours to the compensation to be delivered.

You can check the following link, for further information.

Compensation for September Update and Server Merges

Heroes of Arkesia, Due to yesterday’s extensive downtimes that were required to implement server merges as well as the additional maintenance needed to fix the Aura of Resonance issue that occurred with the release of the September Update, players will receive a compensation package. Following a brief restart of the in-game store, the following items will be delivered to all players who have logged in at least once in the past month: 5-Day Crystalline Aura Aura of Resonance Recovery Elixir (…

Hope this information’s of assistance and see you on Arkesia!