I lost my Aira's Oculus run

My group did not fully load in and I lost my ticket to Aira’s Oculus Hm
Screenshot 2022-06-23 170925
Server: mari

The group that I had found through party finder did not load in, im not sure what happened, but I have it clipped.

after that loading screen, I was disconnected off the loading screen and lost my ticket.


I’m sorry to know you had issues while entering to Aira’s Oculus.

We don’t have the option to re-grant access to activities in-game that have weekly lockout timers, utilize tickets, or consume a daily bonus (Aura of Resonance).

We have a system in place that will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.
If the cause of disconnection was a server-side issue, the delivery of the replacement entry ticket could take up to a day, and the appropriate ticket will be delivered to your in-game mailbox when it arrives.

Here’s a link to the official post about this:

I hope this helps and let me know if there’s anything else I can do to help. Stay safe!