I understand you have been providing compensations throughout the past due to server disconnect. It is great that you are doing that.
I am going to ask this time because, the server has been in unplayable shape since yesterday morning. I won’t talk about what may have caused it anymore bots, instability whatever it may be. What we kindly ask is you can provide some more communication and acknowledgment , and that that disruption of this scale will be minimized in the future. It is going to impact your reputation greatly otherwise.
I’m going to mention it, yes Blizzard will compensate players for play time if server disruption is as severe as this. But we are F2P game and you are not obligated to compensate us in any shape or form. But please consider , the focus is to prevent and minimize these server issues on Valtan and Mari in the future is what we mostly care about, and then compensation if you can.