I spent $10 USD just for my Crystalline Aura to disappear

I bought a 30 day crystalline aura pack from the shop only to have it disappear within a week. I either want my money back or for you to apply this correctly to my account with time missed added on. Unacceptable!

I read that they will fix that and the store bug.

Btw welcome to the community!

Thanks, but between New World and now Lost Ark bugs…I just can’t. I’m having a hard time even deciding whether I will load it up or not.