I swear the ban appeal system is so bad


I swear this is the only message they send you and you’re just talking to a bot there’s just no human on the other side

Hello @Reo

We are glad to have you here with us. I understand your concern regarding the message you receive back when you make an appeal but unfortunately here in the forums no mod or live chat representatives are able to see or access any information regarding bans, also do remember all reports are manually reviewed by a human one by one, and no part of our game moderation is automated.

If you are having issue with an appeal I kindly suggest you to try to add as much details and information as possible when making the appeal. That department is the only one that can assist you with bans and I understand you have already sent appeals but there is nothing we can do here in the forums.

Here is the link for the Ban Appeal Process as well as the Code of Conduct:

Thank you for your understanding and patience.