I want to move to one of the new servers but i wont get my bonus Founder’s Pack

Hi, I have redeemed the Founder’s Pack after 14th because i wasnt noticed about the bonus Founder’s Pack for moving to another server. I entered in Kadan on February 8th but, I have to wait 3-5 hours queue every day before entering the game and then I cant even play the chaos, guardians or abyssal dungeons because of servers. I thought that those items in that inventory was already linked to the Kadan server so i thought there was no way to move to another server with my pack then I redeemed it. I saw yesterday that u have given packs to people that redeemed it before 14th to move to new servers, but i wont get it because I redeemed it after. Please can I have one of these bonus pack? I want to move to Tragon or one of the new servers to be able to play the game that i paid 100€ for. Help pls.

Hello @Tiw!

In this case, you can still start over on a different server an still receive the founders pack.

All the players with founders pack redeemed before the past feb 14th will receive an additional set of items from the founders pack, regardless they started over on a new server or not.

That means you’ll get all the perks on the product inventory, and you can redeem them on any server you choose.

More details can be found here.

I hope this helps!

But I said I redeemed it after that date, thats my problem. And now i want to move to new servers because i cant play yet. Will I still receive it on the new servers?

My apologies. In this case only players who redeemed it before 12 PM PT (8 PM UTC) on Monday, February 14th.