Every 2nd time I try to play PVP I get 19m bans. Because when I want to close window or open menu, I press ESC and if it happens right after queue pops up it will close the queue and it counts as strike 1. If you get strike 2, you are banned for 19 minutes. And it fairly easy to miss queues when you have to sit alt+tab and also those count as strikes. It’s f#cking horrible UX design.