If players get to keep the pheons, then I want my pheons that I couldn't claim

im not taking less than the people who didnt have any responsibility so they could stay up til 3 am like its my case based on time zone, i want at least 10 pheons, 1 any card pack, 4 battle item chest all that by X amount of characters us the people that didnt claim have, just f-ing up the ones who didnt claim sound good to you? @Roxx

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Right now 240 Pheons is 2,040 BC (21.47 Purchases)
@2000 = 42,947g
@2500 = 53,684g
@3000 = 64,421g
@4000 = 85,894g
@5000 = 107,368g

maybe bringing this to @Roxx 's attention will help.

Roxx doesnt deserve blame? Oh hell she does! Shes part of this mess, so we will blame her, her colleagues and everyone at AGS!

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I’ve gotta say this was the worst possible way to handle things… and some kind of compensation that goes out to everyone (for the downtime) won’t change that… either you’ve gotta let everyone have stuff or no one… I’m guessing they couldn’t figure out a way of making people’s pheons go negative… but not just removing the exploit (if such a thing really existed) while still allowing the existing characters to claim the mails is just so damn rude.

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Well, think of it this way

Most of the people who got those pheons probably spent them on stones

Think of how many people got nothing but spent gold with those pheons

Should make you feel a bit better

Imagine 1000 pheons for those who didnt recieve or claim the mail

copium-copege (1)

With that logic, I’m sure you also blame other service representatives for doing their job and enforcing decisions and policies made by those far higher than them

If they have any attempt at a good faith solution, 100x pheon, 20x battle item box, 14 day aura extension at the very least

its 16 battle item chests, not 64… the 4 battle items chest name is because 1 of each of the 4 battle chests came with it (1 pot, 1 grenade, 1 utility, 1 buffs)

Not only that, but the people who got the keep their pheons also get to keep the new compensation rewards… :)))))

5 hours for nothing but waste :))))

I would only make a minor adjustment to this. “If you claimed more than 240, then take away all the pheons you got from the email”.

People exploiting everything are the problem.

SA doesn’t get regionalized prices because of this kind of people, for example.

Whats even worse, is those who already accepted the mail, get to keep everything and will receive the so-called “make-good gift” even if it is the bullshit of x2 aura and vitameows

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Well atleast give us “selectable legendary card pack” . I m not sure they are able to see who got the pheon and who is not. If they are able to know that they could provide more to those unlucky ones who could not online at the time ( includes me )

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Nope.

We will get these!

#ElCheapoBezos3

Or do this. Give back the mail to those who haven’t got the chance to claim. Then compensate EVERYONE for unnecessary downtime. Win-win.

The playerbase don’t have to be divided like this.

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That’s how it should be honestly. Fix the exploit only send CURRENT characters and give it to everyone instead of punishing people that couldn’t claim. And the make up gift will be 100% be everyone which is just not fair. @Roxx

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