You are barking up the wrong tree if you expect to hear reasoning behind this from the likes of Roxx and other CMs.
And to answer your question, reason I was completely uninterested in Lost Ark years ago when it launched and I tried it out in KR was because of 2 things. It didn’t have a traditional assassin archetype class and it didn’t have a traditional mage. Those are the 2 classes I always played in all mmos, even tho game seemed cool I was completely uninterested in playing soulfist, arcana, destroyer etc.
Moment reaper dropped on RU is when I finally picked up the game and played it on RU server until it got released here in the west. When I realized that they weren’t brining in reaper as a release class (as it already existed) but I still decided to play the game thinking it will be released fast, I mean it has to, it’s the only assassin right? Also no region before us was drip fed the classes, so that was never in my thoughts to begin with. However, of course that amazon games had to disappoint every living being playing this game in some way. I was in disbelief for a month, thinking it has to be a joke that they are slowing down class releases so much that they will drip them for a year. I was thinking for a month that they are actually going to surprise us with rapid releasing classes during summer as summers have always been best time to get into the game in all regions… and then nothing. Scouter announced for sept, reaper in nov is a dice roll, and I lost all will to play the game now. Only reason I ever made SH was because I always had one as an alt, thinking I will be getting them only 2 gems and saving all other for reaper, never did I think even for a second that that is going to happen a year later.
This is all amazons doing, I have absolutely no doubt about it. RU got artist couple months after artist was released in KR, and they were never drip fed content. Why? Because amazon games did not release it in RU lol. Simple. Company as disconnected with the community, uninformed and as detached as amazon games is never going to succeed in the gaming industry. Lost ark is all the proof you need for that, you give amazon games well established, well polished very popular game and they run it into the ground so much that 4 regions combined have 90-150k active players (everything else being bots of course) and this is only 6 months after the launch. KR is a single region and they have over 200k active players! We already have 2 regions that are dead or dying (EUW/SA) and NAW is next one on the chopping board. Player numbers are everything in this game, it’s how the game is designed. If you don’t have enough people playing it game is completely unplayable as you depend on drops that are only accessible when masses of people play and couple of them happen to get a good RNG.
Anyway, my entire point was, game is being severely mismanaged. It’s being ruined by AGS, they are running it into the ground, and they are doing it fast. You know what’s the reason for it? They don’t care about how good the game is, they don’t care what kind of experience players have. As long as it makes profit, they will keep doing whatever they want or think is right. This is the reason amazon will never have a successful game or place in the huge gaming industry. They are not fit for it, they don’t have right people running the place who understand what values a gaming company should have. Until that changes this game is doomed in the west. Instead of reading this and taking it as valuable feedback, what CM would do is delete the comment and maybe hand a ban without this even breaking any ToS, because they can and because they want to keep their image clean, image that’s already filthy as it gets but they are only ones who don’t get it apparently.