I'm Stuck in Haiger Manor loading screen

I’m stuck in Haiger Manor loading screen

Region: EU Central
Server: Neria
Character: Davnorm

Hi @oli010201 Welcome to the Forum! :lion:

I hope you’re having a great day and I’m sorry that you experience this issue with the game.

We’re experiencing issues with some players getting stuck in the game:

We understand the issue that all of you are experiencing and we are aware of it, if you are stuck and can’t seem to recover from the loading screen please reach out the Support team via web ticket:

We will work to unstuck your character manually, please be patient while we work on solving this issue.

Thank you so much for your collaboration and patience,
Have a good one!