In game character slot issue

In game shop has usse with character slot extension, before the cap increased up to 18 from 12, the buyable ticket was 24, currently in the shop is 12, and i dont bought all 12, not even 24, and cant buy more, “purshare limit exceeded”. i just bought 7 from 24.

i put here link from 3 images:

Yes. This issue has been going on now for over a week. I let them know on the forums and at AGS’s help desk DAY 1 of last week’s patch. They still didn’t fix it this update and now say it’ll be next week’s patch.

It’s bullshit. They screwed me over twice now and I’m not happy.