In - game silver and crystalline aura problem

[A.sephiroth_A]

Hey there , i logged in after about 15 hours to play only to find that my in-game silver is gone and the crystalline aura isnt working on my characters
Also Lost ark market doesnt seem to open either
Region : Eu Central
Server : Thirain
Char : Sunwuy
@roxx
pls Help

[Wonderer]

Hi @A.sephiroth_A and welcome to our community

I’m so sorry that you are having this issues with the Crystalline Aura and the shop, this sounds very frustrating and we want you to experience the game at its fullest.

We are currently aware of the issues and are working as quick as we can to solve them in a future patch, please check the following link for more information on this issue:

Update on Current Top Issues

Heroes of Arkesia! It has been an amazing first week. We’ve seen incredible support from our players and we want to express our gratitude for helping make Lost Ark as big as it is here in the West! We are also very aware of issues that the community have been experiencing and wanted to take some time and address some of the top concerns we have seen in the past few days. Missing Premium Content and Store We have received reports and have confirmed that items are missing from Product Inventory,…

Thanks do much for your patience!

[A.sephiroth_A]

Thanks , But please tell me that includes the missing in Game silver , im practically paralyzed …
im pretty sure i didnt make a mistake purchase or anything with my silver