Ingame shop doesn't work for Irish players

Hi LA.

For 3-4 weeks now I haven’t been able to buy Royal Crystals within the in-game shop. it seems to have started since the time zone change in Ireland (GMT+1) and when the recent events were introduced with the last big patch. For example, the in game time within Lost Ark is currently set to 12:28UTC, however here in Ireland, it’s currently 13:28. Any time I try to purchase crystals, I get the following spinning circle. It does not produce any error. It just spins constantly for 1 minutes before returning to the purchase screen.

I have tried the following

  1. Setting Windows Date/Time to match the UTC server time for LA in EUW - didn’t work
  2. Verifying local files multiple times - didn’t work
  3. Adding Euro to my steam wallet directly and using those funds to purchase crystals - didn’t work
  4. Completely re-installing Lost Ark.
  5. Clicking purchases 100000000s of times.

I’m currently running out of Crystalline Aura and Una’s task completions.

What do I do?

Kind Regards,

Snuffelrum.