Internet Crashed, missed G1 Vykas kill, locked out now

Hi there. I lost internet while raiding with my guild. I did not get credit for the kill and I lost my entry count. Is there a way I can get an entry ticket to still raid with my guild? Info below. Thanks!

Realm: US EAST
Server: AVESTA
Character: Tilestiv
Raid: Vykas Gate 1

Thanks so much!


Hello @Tilestiv

Welcome to the Lost Ark Forums Community. It’s great to have you here.

I’m sorry for the issue regarding the game disconnect due to internet outage.

I would like to tell that we’ve set up a system that will automatically reissue entries in scenarios caused by a verified server crash or outage within 24 hours. That is to say, if the system did not reissue your entry ticket automatically on this occasion, we will not be able to do so manually. You can read on how we handle these scenarios here .

I hope this helps. Cheers! :slightly_smiling_face: