Item Deleted? Please Recover

I had recently completed Oreha Preveza Hard Mode and exchanged Oreha’s Empyrean for a Chosen Greatsword. When I tried doing a Gear Transfer the item was completely gone. I was wondering if you would be able to restore that item for me, please. It consumed my Empyrean so I am unable to get another one.

Hello, @GaelicBerserker and Welcome to the Lost Ark forums!

I’m sorry to hear one of your items is missing.

We can’t restore items that were dismantled/deleted by accident. However, if you’re sure the item wasn’t either deleted or dismantled, check the following:

  • If you sold an item by mistake, check the store’s Repurchase tab.
  • Visit the Exchange Broker NPC to view items you have listed on the Exchange.

If you’re still unable to locate the missing item contact us via live chat with the following information:

  1. Character Name
  2. Server/Region Name
  3. Approximate time of disappearance
  4. Lost Item Name / Quantity / Details. Any visual evidence is allowed.

I hope the information given helps, let me know if anything else!