Items bought from AH not showing up in mail

I bought roughly 10k worth of fish this morning from the AH. My gold is gone but no item was delivered to my mail.

Is this a known bug? Is it something to do with someone manually reviewing my purchase history? Any sort of advice/help would be appreciated.

Hello, sorry to hear you didn’t receive your items in a timely manner.

Please allow a few hours for the item to appear in your mail, as well as restarting your game client.

Should you still not have your items, you can contact our support.

I appreciate your reply, I decided to wait a few hours and I’ve logged back on since and I’ve received 3 of the roughly 30+ stacks of fish I purchased. However, I don’t know if my gold was refunded or not since I don’t know how much I left this morning with.

ALSO I just bought 2x mayhem legendary engraving books and yet again, have not received those either.

I’ve submitted a ticket via support but can you confirm if whether or not this has something to do with someone manually approving my purchase or something similar? Can I not just buy items on the AH from now on without waiting hours or having to submit support tickets? Is this a bug? Is this just an issue with the servers? Any clarity would be appreciated.

Try deleting old read mail. IIRC, you can’t receive new mail if you already have a certain number in your inbox