Just got perma ban never rmt or used dps meter

General Discussion General Discussion
1

Can someone help me? i just got perma ban and never used anything the reason was cheating…

4 Likes
2

same here
I just appealed and the answer is that it was not a mistake

i was doing rapports at the time with operagx and discord open

3

I’m freaking out because i’ve spent a couple bucks in this game this is unfair

4

sent a ticket to the amazonian, and tell what happens.

5

I just had twitch and discord open…

6

does someone have a link that i can get online support? im only getting automatic msgs, and i’ve recieved an VAC BAN aswell because of this…

1 Like
7

I wish you luck in that process, especially before the weekend. You won’t speak to a live person however they removed that long ago.

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8

thanks friend i only needed an person from the mod team to verify this, in this link its automatic responses that doest provide a info basically

1 Like
9

@Roxx could you please try to see if there is anything that could help my friend here? That’s so unfair!

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10

Got banned today too, 2 hours ago

11

@Roxx help my friend in this case, he didn’t do anything wrong and got banned unfairly.

12

good to see they removing cheaters/rmters :+1:

4 Likes
13

same problem, got banned, 1600hrs+
Kingpaladin
Blackfang SA

14

Does false bans start again? GG Lost Ark

15

Def started.

Another False Ban Wave part 2

should go post here too. i had to for my friend

16

@Roxx i was wrongfully perma banned yesterday for “cheating”??? My name is Bossbuildstrx on Mari west, I have 10 characters, almost 5000 hours in the game and play roughly 12 hours a day on average. PLEASE LOOK INTO THIS AS I HAVE DONE NOTHING WRONG. THE SYSTEM IS CLEARLY BANNING PEOPLE FOR NO REASON. Lots of forum posts on the same issue, same bans, same reason, etc. and the automated response from the support team is a real kick in the nuts. We want real help from real people. Thanks.

1 Like
17

There’s been a number of false ban reports over the past few days. I have escalated this to the team.

In the meantime I would recommend filing an appeal.

18

It’s great how they said they don’t want to ban RMTer’s permanently because they don’t want to rule this game through fear but now I’m afraid of getting a random ban message every day and being stuck with it forever. I used to think there’s nothing to worry about and it’s all a bunch of liars but considering they somehow managed to ban people who didn’t even play the game, I feel like I can just get a random ban at any time now and never have it lifted due to their automatic responses

19

Yeah I didn’t really think much about it before, but now I have to worry about any random software I have running that could be false flagged…

20

this helps no one. i have filled 5 tickets already and got nothing but the same robotic response. i hope you guys fix it asap! i had plans to farm money and silver for artist patch and now its ruinned thanks you. :slight_smile: