We were progging the new legion raid yesterday, Kakul-Saydon.
Then the servers went down for emergency maintenance and now all four of us have “weekly entry count exceeded” on Clown.
The raid is now labelled as complete.
No one has received a re-entry ticket.
Does this mean we cannot do any Clown anymore this week?
Thank you for sharing your concern here on Lost Ark Forums and we apologize for the issue you faced with the lost entry.
I can understand that you are not satisfied with our automated system for lost entries but that is the only solution we provide in such cases.
For your information, we have a system that takes care of this type of situation to provide the ticket back in very specific scenarios, we can’t guarantee that the player will be receiving a ticket.
Here you can check the original post from our Community Manager: