Keep getting disconnected

My internet connection is fine but I got disconnected from the game 2x doing Guardian Raid (Igrexion). After I got dc the first time I verified the integrity of steam files before logging back in but it still happened the second time. The error code is: G0x9-SPELPWP1P2NT.

Hi @Kraezie.

I’m very sorry for the disconnection issue you are experimenting with Lost Ark.

I like to share with you this others troubleshooting steps in order to verify if any of them help you to solve the issue.

Here the link:

Troubleshooting Lag and Connectivity Issues - Support | Amazon Games.

If the issue persist once you have done the steps, I recommend to you to contact our live support channel in order to help you further with this issue and also to create a ticket to the Devs so they can investigate and help you with it.

Here the link to contact live support channel:

Contact Us | Amazon Games.

Hope this information help you! :wolf: