Keep getting game reset due to invalid preset or something

Tried everything apart from reinstalling and really don’t fancy doing that…just came bk to the game also xD

Hello @Legacyofalegend,

I am sorry to hear that the game is getting reset, for which I request you to try the troubleshooting steps mentioned on our support page down below: :arrow_double_down:

In case the problem persists, please reach us out on chat so that we can further investigate on this issue:

Be sure to have your Dxdiag logs ready in case they ask for them.

To pull Dxdiag logs please:

  1. Press Windows Key + R and type: dxdiag and hit ‘Enter’ key
  2. Click “Save All Information”
  3. Select the file location and save it.

Hope this helps. :magic_wand: