Keep running into G0x9-SPELPWP1P2NT error

I’ve been trying to play all day (NA West Shandi) but keep running into this bug [G0x9-SPELPWP1P2NT] and having the game close. Have tried restarting my computer, restarting steam, etc. but nothing has worked so far. Also tried logging in at different times throughout the day but still the same. If anyone knows why this is happening or can help that’d be appreciated.