Anyone knows how can i fix lags after killing mobs, every single mob i kill is just huge lag, considering how much mobs i kill in this game it’s just horrible, i tried everything reinstall game, update graphic card drivers, update windows, tried all graphic settings nothing help, i have good pc game runs perfect ping is great i have stable 47ms except that one little lag after killing mobs.
Welcome to the Lost Ark forums, its a pleasure to have you here!
I’m sorry to hear you start lagging every time you kill a mob, due the large amount of mobs I understand how frustrating this can be. Also, thanks for sharing what you have done so far.
Could you please try this troubelshooting:
- Close Lost Ark completely
- Force Stop Steam
- Run Steam as administrator
- Verify game files on steam (Steam Support :: Verify Integrity of Game Files)
- Re-lunch Lost Ark
Also, the troubleshooting list over here Troubleshooting Frame Rate and Performance Issues - Support | Amazon Games.
Let me know how it goes!
I did all of these, still the same
Thanks for replying!
In this case we need to escalate your case so the developers take a look into it, for this we need you to contact us with this link:
Be ready with server name, character name and DXdiag.
Instructions to pull dxdiag logs:
1-Press Windows Key + R and type: dxdiag and hit ‘Enter’ key
2-Click “Save All Information”
3-Select the file location and save it
Hope we can fix this as soon as possible!
I’ve submited ticket to Amazon Games about this problem few hours ago but didn’t put dxdiag log in it, is there any way i can add it to my ticket beacuse i can’t find it anywhere it’s not in my account, not in support, didn’t even get email that my ticket was sent, or do i have to create another ticket?
There’s no need to create another ticket. You can wait until you get a reply from the team and then sent DXdiag so it can be updated on your ticket.
If you have any other question let me know!
ok, thanks for help and such quick reply
You’re very welcome!
Have a good one adventurer, see you in Arkesia!