Launch Celebration Gift not received EU Central

Hey guys, i did not receive the Launch Celebration Gift on EU Central.

Someone else with the same issue?

IGN: Mopossum
Server: Asta
Region: EU Central

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Me aswell.

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Hello welcome to our forums! :tanabata_tree: :feather:

We apologize for this issue is affecting you !

As an update we are currently working to solve this issue.
Please respond the following Post below , the required information so the Moderator can include your details to work on this.

Thank you very much for your patience.
Have a great week.