I was playing the game a few hours ago, then quit to have a break and now I can’t start the game anymore.
Nothing happened on my pc.
What I’ve done so far
Verifying files
Uninstalling / Installing back Easy anti cheat
Uninstalling / Installing back Easy my graphic cards drivers
Getting windows updated
Turn off my antivirus/ firewall
Start the game , steam in admin mode
Reboot
Restart my routeur
Nothing works
Hi there @Sunmi, welcome to the forums
First of all thank you very much for sharing all the troubleshooting you have done so far, I can see it’s quite a lot, I appreciate you doing all of this before reaching out!
This issue seems to be something really specific and I do believe requesting an escalation with our developers might be the best option.
Would you mind contacting us via a live channel whenever you are available please? We need some personal information and logs from you which is why we cannot handle it on a public forum.
You can reach us using the following link: Contact Us | Amazon Games
I do want to thank you for your understanding and patience.
After 2 days of trying everything, this is how i solved my issue :
Closed steam
Copy the lost ark folder somewhere else
You won’t be able to copy everything, skip those files
Copy everything back to your steam account
Open steam
Verified those files again to download what’s missing
Launch the game
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