Legendary treasure map problem

Hello GM , tonight when I was cleaning my backpack, I accidentally destroyed a legendary treasure map. Could you help me recover this legendary treasure map?

Welcome to the Lost Ark forum community, Llllin.

I’ve moved this over to the support section as our support team has the ability to look into problems like this.

Hello there @Llllin, welcome to the Lost Ark forums!

I’m very sorry to hear that you accidentally destroyed your treasure map, this issue is something really specific which we don’t have troubleshooting steps for and requesting an escalation with our developers is the best option.

Would you mind contacting us whenever you are available please?
We need some personal information and logs from you which is why we cannot handle it on a public forum.

You can reach us using the following link:

Have the dxdiag ready in case they ask for it:

Instructions for generating a DXdiag: Open and run DxDiag.exe

Thank you for your understanding and patience.