The hours long queue has brought back attention of the old botting issue in the game.
Try this: Start actually perma banning big RMT players and have them announced where you think people will see them. The consequence of RMT is certainly not high enough – as you can see bot runner are still making profit from selling cheap gold.
To put it this way, the current RMT consequence is not enough to stop people from RMT thus the root of all the bots existing in the first place. If people are not acknowledging that THEY WILL get their account perma banned, why, just simply why would you not RMT for that insane amount of gold???