Level 9 Gem destroyed by a mistake T.T


I was doing Volare Island and after that i always clear my bag from the items from event, aaand i accidentally grab my level 9 gem T_T…


Is there any possibility to restore this gem or i need to pay for my stupidity…

Hello @pazak96,

I am sorry to hear of your lost item due to having accidentally destroyed it. Unfortunately and generally speaking, dropped items cannot be restored in any way but you may want to submit a support ticket to see if any kind of exception or alternate option can be given.

This scenario will require our tech team to look into your logs and follow up directly with other possibly sensitive account information that is best not posted on the forums so it would be better if you could please create a web ticket by going to Contact Us | Amazon Games.

Please, do not hesitate reaching out to live support to have this looked into.

See you in Arkesia! :wolf:

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