Listen up AGS! Please respond

We all know that right now the state of the game isnt great, AGS prob know that aswell and prob working on a solution to fix it at least i hope so.
BUT!!!

Each day pass by atm and the Aura not being there and the queues are really long,
They should at least make the aura not limited and everybody should have it untill the drama and the servers are working as it should and then the real time that you had left of your aura will kick in.

At this current moment, there is no actually point giving out packs and giving out rewards when nothing is working like, matchmaking, auras, crystals gone, shop not working and ofcourse adventure tome resets which i understands are annoying.

Let us at least have one problem less to think about.

Dont get me wrong, I love the game and the game is actually awesome when it works.