Very much agree to clone/copy the existing EU Region into the new region.
@Seawolf is there anyone you can pass this suggestion along to in hope to find out if something like this is possible? Seems to be a solution that I’ve only seen agreement on.
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I would do it if I would get my purchases and twitch drops on the new server. I picked the ITA/POL server anticipating it as low pop, but it’s one of thee highest, I have 4 hour queues on Monday and couldn’t play on Sunday at all because of that irreponible maintenance. The only thing holding me there is a 150€ investment.
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I would move to the EU West region because its my region. But only if they transfer the WHOLE progress of my account from beatrice to a by myself defined server in EU-West. Otherwise i wouldnt do it because hm… i dont want to gather the 275 seeds again…(I know , there are 700+ more :D)
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I currently have about 50 hours of pure play time on my Gunlancer on Thirain, as well as the investment of the Platinium Founder Pack and having claimed the last 3 Twitch drops there.
I personally feel that for players like myself a switch to the new regions is not very appealing, as besides losing the 50 hours of progress, I will be losing all the drops/packs claimed.
For me to move region the least thing to happen has to be a refund of all claimed drops and founder packs so that I can claim them again on the new region. The next incentive that would most likely make me go to the new region would be a free powerpass to at least skip the leveling process and move me at the end of Vern Story vice. I would still loose all my island and other progress sitting at ~540 Itemlevel, but I would be willing to regrind that.
In the past I was playing Bless Online on launch and they had a similar issue at the time. They offered a full reclaim on the founder packs if you deleted your old character and sent proof to the support team. Think we were needed to simply send Charakter - Servername of the old and new character and they would make the founder packs claimable again.
On the other hand I feel like that maybe a bunch of the free 2 play players could potentially move as many of them have probably spent more time in queues then in the actual game and many of them are still in the leveling phase of the game, but I am not sure if this would fix the server queue issues to be honest as we already had some very large queues during the headstart phase on the original servers in Central EU.
Therefore I am doubtful that under the current circumstances queue times would be fixed and at the best would move only back to what they were before F2P launch. Asta had already a queue of over 10,000 players at the point on peak times and my server Thirain had 5,000 to 6,000 player queues.
Edit: typos
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In my oppinion the biggest question is : If there is a euw region… will be there new players in eu east ?!
Im from germany and went to the beatrice server because all my friends went to the “inofficial german server”. Currently except the lags there is a good experience. I like the game.
But i think there wouldnt come new german people…
I really want to move to the euw server, but not without all my claimed shit and NOT without the account progress - character isnt so important, but the grind for all seeds and hidden stories … 
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Can you share with us where that new servers will be located, I mean the country where data center will be located, ping will be a huge incentive to move if they will be located in other country with better ping for “West” countrys.
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As someone who played from founders pack launch on, the only way I would move server is to get a little starter pack of 1k gold, 1 million silver, assurance that the power pass is available to get upon my first lvl 50 character and to receive my skins over there. Otherwise I feel for someone who played since last week tuesday it is not an option to basically “delete” the progress that has been done in 1 week.
So far the option was to switch from one full server to another full server, while retaining some founder pack benefits and losing progress.
With every day, people are losing more progress when switching servers and it has yet to be seen whether the new servers will even improve the situation. They might fill up just as fast and we are back to switching from one full server to the next.
At the end of the day, we are killing monsters in small instances, so why should it even matter whether everybody is on the same server to form a guild and do guild content? Instead of a feature allowing people to move their player data across those artificial server barriers, the goal should be to remove all those reasons which makes people join the same server in the first place. This will also mean we can later better form guilds and communities by langue and have an easier time should player numbers drop after the first rush.
tl:dr server change option does not scale well, removing server barriers and limitations does.
Hi Seawolf,
Thank you for your support and encouragement. I just want to give you my suggestions in case you decide to pass them over to the right team.
As someone who invested 175 euros in founder’s pack value and a bit over 30 hours in game (Steam says 45, but about 15 hours were spent in queues), the only incentive I can accept to transfer to another region or server is:
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Receive THE SAME founder pack monetary value. Again, I highlight THE SAME. I bought silver, gold and platinum packs of which I redeemed silver and gold by now. Platinum not yet. I do not know if the unredeemed pack is bound by server/region yet. I will not accept anything less because at the moment, Amazon proposes me to discard 175 euros in in-game value and get much less on a new server, possibly new region. This is simply a bad trade-off no matter how you put it.
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Receive a power pass. I have leveled up a Soulfist to level 50 by now on Kadan and I am not that keen on starting from scratch.
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Some sort of compensation for the items and in-game currency I obtained on Kadan with my Soulfist. Basically, compensation for all the hours spent on Kadan to level up and obtain loot.
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All twitch drops I obtained to be available on the new region/server as well.
Of course, none of these points would apply if character transfer to another server or region would be implemented.
Yesterday I spent almost 5 hours on an 18.7k queue so that I can play less than an hour before calling it quits. I have a day job and there is limited time for me to play this game during working days.
Deciding not to lock all EU servers was a boneheaded move on the part of developers, or whoever makes this decision. Even now new f2p players can come and create characters on servers that already experience insane queues. Even more, due to heavy traffic you can’t even join a queue.
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Depending on how Lost Ark handles the savedata. But I don’t see why there shouldn’t be a way to just straight up cut a savedata from one server, and paste it on a new one.
Make it so you have to move the entire roster if needed, and the server you move to need to be one where you have no roster, otherwise it will be overwritten.
Almost entire italian community is on Neria, i have redeemed a plat pack and has 70+h in the game.
No way i move out of Neria.
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Is there any eta on the new eu west date? Lots of people would be interested in it but only if its soon otherwise theyll have too many hours invested in existing characters.
Wiping the server would probably cause a shitload of people to just stop playing. The feeling of having 50-100 hours of progress ripped away from under your feet is absolutely miserable.
People quiting would also improve the qeueues. Given the choice to wipe a week of progress or the long queues, I would choose the wipe no questions ask. We are gonna be stuck in queues for weeks wasting much more time that way while also living in the current mess of communities being scattered over the whole region, not to mention all the wrongly claimed founder and twitch items (dupes hurting economy included). No gain without pain as the saying goes.
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Hi Seawolf,
it’s so nice to hear that you are in contact with the team, we would appreciate some insights on the state of things.
Initially, I wanted to only reply here to you cause seeing that you posted vividly in this topic as well and given the impression that you share it with the team who is responsible made me hopeful.
I ended up creating my own topic and would appreciate if you could forward this to the team. Communication is key in times like these.
Please help us as a playerbase to keep commited to the game because we are being taken care of by the devs/team in a way that our concerns are being taken seriously and openly addressed (not just inside forums but also in global postings).
You can find my post here:
[New Servers wont redeem Founder's Pack / Server Overload, character transfers need to be implemented ASAP](https://New Servers wont redeem Founder’s Pack / Server Overload, character transfers need to be implemented ASAP)
If theres any way to push this solution through, please let us know, also if it is impossible to implement character transfers, because then my friends and I will have to see what consequences this will yield.
Best regards.
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I don’t get it… Is it so hard to just clone all the servers and database to EU West and rename them there.
Literally 0 effort needed, we wont lose progress, friends and we can simply just split up as there’s clearly too much of us on EU Central atm.
I’m not leaving Zinner with my 1033 ilevel char unless you guarantee me same progress to start with.
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It’s laughable how AGS thinks they can solve a problem that they created by moving paying players around. To make matters worse, they don’t fully reimburse paying players for their sacrifice.
The system should be that founders that choose to move to the new servers get even extra perks on top of a full reimbursement of the founders pack perks. That’s how you make things interesting for players.
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I am more afraid that the new region will have a misleading title.
“EU West” suggests that its for western european countries while the majority is from the western part of europe anyway and we already have “EU Central” which is basically the same. Not trying to exclude anone but “EU East” would of made much more sense or preferably “EU Central TWO”.
Now you are splitting people up even more with that cause people will just read “EU West - Ah thats where i am from lets go there” while most of us Central/Western EU Players are on the Central servers.
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I had the exact same thing happen. I have a founders pack and got a head start. When all my friends started playing they couldn’t make characters on my -at the time- locked server.
Now they are all somewhere else, and i’m stuck alone with my twitch drops and founders pack items.
I would 100% be down to transfer if I could somehow get my twitch drops and founders pack items transfered. Sure, i’ll gladly toss out 10-20 hours of progression so long as I can play with my friends and not wait for 2 hours in queue
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personally i am a new player and have only managed to play for about 6 hours or so (especially after the 3 hours i had to wait to get into the server last night, which ended up only lasting about half an hour because i was so tired after work).
but even then in my honest opinion the only way i see off getting around it is to allow a 1 time server transfer for your character (so it copies that character and all it’s data to the new server and then deletes it from the previous server).
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