Load screen hanging

for the last 2 days Lost Ark has been hanging in load screens when entering/leaving instances. It hung when I took the boat to south vern also. I actually have to sign out of windows to exit the game when it does this. It happened while I was doing south vern world quest and now my world quest on that character is gone. This is a game breaking problem.

Edit: Game is unstable since last update, crashing in the middle of combat quests.
Server: Shandi NA west

Thank you for reporting this and letting us know this is happening to you, Broyer.

I’ll send this over to the development team for you, however feel free to contact our support team for troubleshooting steps as well.