Loading screen is freezing

Hello, since Vykas patch, sometimes my loading screen freezes and I need to close and reopen the game. I’ve already verified the integrity of the game files. I’m pretty sure it’s something from your side. So, please fix it because it’s really annoying. Thank you.

Hello @Bakiz, welcome to the Lost Ark forums,

I’m very sorry to hear that you are having issues the game freezing on the loading screen, thank you for sharing the troubleshooting steps you have done so far, I would like to share some more things that you can do to troubleshoot:

If the issue persist I would like to ask you to please get in contact with our support team so we can investigate further, you can do so here:

Thank you for understanding!