Locked out of Abyss Dungeon on server DC

Hi, today I was in the middle of an abyss dungeon when the servers went down for maintenance.
Since logging back in, it shows that I’m locked out for the week, but I didn’t get any rewards for that dungeon and the next one isn’t unlocked.
What should I do?

Hello

Welcome to the forum.
I apologize you were having this issue.

Please confirm if this error still occurs or not.
If you have any other problems, feel free to contact us via chat or phone.
Let me share with you the different types of contact with customer service, which will help you get faster assistance in case you need it.
In case your question is not in the categories
you can select the option: “Something else”, to choose Live Chat.

https://ww.amazongames.com/en-us/support/lost-ark/contact-us?selectedCategory=1WItr26nLUTYWummuLiMWL&selectedIssue=1AFTpIT7jMdDvQV450QADn

Have a nice week and take care !

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