Locked out of abyssal dungeon without completing it got told to bring this issue here from support

I was trying to load into sea of indolence during fairly off peak times on EU Central when I loaded into the cutscene I got sent back to loading screen and lost my ability to queue in again due to weekly count exceeded.

Im playing on EU Central - Sceptrum

IGN - Jokerjay

Not sure if there is anything that can be done have read and posted on some other posts but i haven’t had any success with it being fixed.