Login reward Chamkuri mount chest disappeared?


After 20 days of playing, I was happy to get the chamkuri mount chest as a reward which I got on one of my character.
I right clicked on the chest, but canceled because I didn’t know which color to chose yet.

The next day, I could not find the chest anymore. I checked all my characters’ inventory / storages, I checked in my mounts list (Guide > Mount), but it looks like the chest disappeared :confused:

I’m almost certain I picked the chest from my character “Skyhnox” on Innana server.

Thanks for your help and sorry for my English !


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Hello @Skyhnox i hope you are doing great!

Welcome to the Lost Ark forum.

I’m sorry to hear about the problem you are experiencing, have you already tried to verify the game files? if you haven’t you can follow these steps: Steam Support :: Verify Integrity of Game Files

If the issue persist you can contact us via our live support channel so we can take a closer look into your account and investigate your problem further:

Have a nice day! :grin: :crossed_swords:

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