Login reward on wrong character

I accidentally clicked on the daily login reward on the wrong character and now it is locked/untradable. Is there any way I can get it sent to the right character instead?

Items are 3x Honing shard selection chest. They are on my character Wombattle on Azena when I meant to pick them up with my character Joylin instead.

Thanks

Hello @danielsu,

Welcome to the forum! :hugs:

Thank you for taking the time to reach out to us, I’m so sorry to hear that you clicked the login reward on the wrong character.

Unfortunately, we don’t have a way to transfer the reward to a different character, once you click the reward you can only claim it on that character.

Have a wonderful day! :mage:

well it seems that this game was made to annoy and disturb the player.
and no help from support, nice.

It is bound to roster tho. Did you open the chest? If not, just put it in your roster storage. If you opened it, well, sucks to suck but it’s your mistake. Game should not cover your personal mistake unless it’s something very significant.