LoLA Twitch drops STILL missing

Still waiting to hear ANYTHING about the disappearance of (some of) the LoLA Twitch event drops. The mount vanished 9 days ago. Amazon support says to look at the forum for update but there’s been no official mention or acknowledgement of anything about it.

So will those of us who earned the drops but subsequently had them disappear from Product Inventory be getting them reinstated any time soon… or even at all?