I won a loot auction for a surge book for 9.3k at the end on my hard mode Vykas run and did not receive the book I bid for at the end of the auction. My gold used to win the auction is gone.
Hey there! I’m sorry this happened.
I’m going to move your post over to our Game Support section so we can better assist you. 
thank you 
Hi @brandonchan90 , welcome to the Lost Ark forum.
We are glad to have you here with us. I do apologize for the missing loot of your auction. I know how frustrating this can be.
Unfortunately here in the forums, no mod or live chat representatives are able to take action on missing gear, items or currency; it can’t be recover once it has been lost.
I encourage you to contact AGS customer support to report this bug.
Have the dxdiag ready in case they ask for it, instructions for generating a DXdiag:
Thank you for your understanding and patience. Wish you the best and a nice week.