I lost all my characters for this game . I have at least 4 characters with 112 hours played time.
I stopped playing for about 2 weeks and lost my characters after a recent update.
I did restart my computer and verified my local files through steam library prior to contacting you.
Please allow me some time to crosscheck the spelling. I know one of them is ladymedusa on north America east. Asking guild for the other characters.
Is there an area local files or somewhere else even though steam file check didn’t find them?